Privacy policy
Privacy Policy
Effective Date: 05.04.2026
This Privacy Policy describes how SGG Agro LLP, trading as Montara (“we”, “our”, “us”), collects, uses, discloses, and protects your personal information when you access or use our website or services. Our store is powered by Shopify, which enables us to operate the platform and process transactions.
By using our website, you consent to the practices described in this Policy.
Information We Collect
We may collect the following categories of personal information:
- Name, email address, phone number (if provided)
- Shipping and billing addresses
- Order and transaction details
- Payment information processed via secure third-party providers
- Communications and correspondence
- Device, browser, IP address, cookies, and usage data
Use of Information
We process your information for the following purposes:
- Order processing, fulfillment, and delivery
- Customer support and communication
- Website functionality, improvement, and user experience
- Fraud prevention, security monitoring, and misuse detection
- Compliance with legal and regulatory obligations
- Marketing communications, where consent has been provided or permitted by law
Payments
We do not store full payment card details. All payments are processed securely through authorized third-party payment providers.
Cookies and Analytics
We use cookies and similar technologies to enhance functionality, analyze usage, and support marketing efforts. You may control cookie preferences through your browser settings; however, certain features may be affected.
Disclosure of Information
We may share your information with:
- Shopify and related service providers
- Payment processors, logistics partners, analytics providers, and business support services
- Legal or regulatory authorities where required to comply with applicable laws or enforce our rights
We do not sell personal information for monetary consideration.
Data Protection and Retention
We implement reasonable security measures to protect your data. However, no system is completely secure. Personal information is retained only as long as necessary for business, legal, or operational purposes.
Your Rights
Subject to applicable law, you may:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
- Opt out of marketing communications at any time
International Data Transfers
Your information may be processed or stored in jurisdictions outside your location due to the use of Shopify and third-party service providers.
Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from minors.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.
Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Email: care@montara.in
Address: Plot No. 4, Sukhsagar, Police Officers CHS, Andheri West, near Agha Khan Society, Versova, Mumbai, Maharashtra 400061